Car Wash Disclaimer

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Disclaimers

INTERIOR DETAILS / CLEANING:

• Customers are requested to clear their personal items from their vehicle before appointments. CITY HAND CARWASH will not be held responsible for any lost items. There may be an extra charges of $25 to remove and repack owner items left in the auto.

• Glove box interiors will not be cleaned and Owner contents in glove boxes will not be disturbed.

• Child car seat(s) should be removed prior to the services. If you wish the seat cleaned under the child seat. We are not experts in re-installing child seats to meet specifications.

• For vehicles that have extra dog hair or dirt conditions that are greater than the average amount and take extra time to detail, there will be a surcharge. This charge can vary from $25 to $50 depending on the extra work required. The detailer working on the auto will assess this charge as the work proceeds

• CITY HAND CARWASH will not be responsible for any “old vehicles” mechanical or electronic issues as we will not touch any vehicle's components during the service. The customer is responsible to point out any issues before dropping off the vehicle for service.

• CITY HAND CARWASH will not be responsible for any interior damages as we will not use any force  or equipment during vehicle's interior service .The customer is responsible to point out any interior issues before dropping off the vehicle for service.

• CITY HAND CARWASH normally does not clean the inside of enclosed canopies on large trucks because most owners have them filled with tools and supplies and the inside is difficult to access with a pressure hose. If cleaning of these area is required, it is available at an optional price.

EXTERIOR DETAILING / CLEANING:

• CITY HAND CARWASH is not a paint repair or touch up shop and will not be held responsible to fix any paint failures that may occur during cleaning. We can refer customers to qualified paint repair and auto body shops.

GENERAL

• CITY HAND CARWASH will not be responsible to replace weak or dead batteries.  We avoid using any electrical devices on cars that may drain a battery, but leaving doors open during the cleaning process can drain a battery if it is in a weak state. Customers need to ensure their battery is in proper working condition.

• No Refund Policy. We can only provide you a free wash in your next visit.

PARKING TICKETS AND LATE COLLECTION FEE:

• We will park the serviced vehicle at the off the road parking. Customer is responsible for any parking tickets or damages on their vehicle.

• Customers are required to collect their vehicle immediately after receiving the text message. There may be an extra charge of $20 for late collection.

CITY. HAND WASH

• A CITY. Hand Wash is just a “maintenance wash and cleaning" designed for newer or for previously detailed vehicles. It is not meant to be a deep cleaning or detailing service. You may get a Hand Wash with any vehicle size, but keep in mind the expectation and quality are far different than a full detail appointment that can take from 5-7 hours of labour.